Frequently asked questions

Frequently Asked Questions

General Questions

Our course has been licence and accredited by the Texas Department of Health Services. You may find a list of all accredited online schools on the Texas Department of Health Services website.


Any and all food service workers. Host, Servers, Bartenders,Cooks. Everyone that works in or around food. Including convenience store workers, caters food truck workers and much more. In September 2016 this law went into effect in the Texas Food establishment rules (TFER).

It’s really up to you, how fast do you read? There are no timers or quizzes so it’s very easy just read the lessons and click next to move on. Once you’ve completed all lessons you will be issued a certificate immediately.  

Don’t worry you don’t have to finish the course right away. You will be able to log in and out and your progress will be saved after clicking complete lesson. 

Technical Questions

Once you complete your class you will be issued a certificate immediatly in PDF format. You may print, screenshot or save to your device. is completely design to be mobile friendly. We have built the site to be fully compatible with mobile and tablet devices including laptops and desktops.


If you lose your password simply click on “lost your password?”

Sales Questions

We accept all major credit cards.

Yes, unfortunately we do not offer refunds at this time.Please ensure you enter all information correctly to receive credit and a certificate for this course.